Case Study

Amazing Medical Centre achieved 712 New Patients in 12 months*

*Our results are real. Our client names are not.

Take a look at the success story of Amazing Medical Centre and discover how it went from a small practice to becoming a beacon of healthcare in its region. This case study highlights the innovative marketing strategies that transformed their patient acquisition process. Learn how our expert team used a blend of online and offline marketing to achieve a cost-per-patient of just $6.83!

THE PROBLEM: Website Performance & Strategy

Everyone wants to grow and take time to implement marketing, especially in this digital world. And medical practices, like Amazing Medical Centre, often lack the time and resources to focus on marketing and patient growth. That’s why they usually suffer from:

Poor Website Performance

Sometimes, medical practices don’t even have websites yet to let everyone know all about them. Even when they do, their website may not be properly maintained—this can make one’s online presence weak, making it harder for new prospects to find or trust the practice. Without regular updates, a mobile-friendly interface, and clear information about services, a website could not attract potential patients.

Lack of Search Engine Optimisation (SEO)

The centre’s website didn’t rank well in search engines. This means that people were not able to recognise their health services and the GPs associated with the centre. Because their website was not visible to the right people searching for their services, their ability to bring in organic traffic to their new website and their clinic went down—there were fewer patients and less recognition.

Basic Knowledge About Guidelines for Search Engines

Medical practices have little to no knowledge about the guidelines of different search engines when it comes to advertising their services or their entire practice in general. Even different social media platforms have different guidelines when promoting healthcare services.

Lack of Paid Advertising on Facebook and Google

Amazing Medical Centre wasn’t utilising paid ads on Facebook or Google to target new patients. Without these targeted campaigns, the clinic was missing out on a major opportunity to attract local patients actively searching for healthcare services in their area. This gap in their strategy limited their reach, making it harder to increase patient acquisition through these platforms.

Creating valuable content that educates patients on health and wellness can be a game-changer in attracting new patients.

Overview

New Patients
1
Cost
$ 1
Duration
1 months

THE ANSWER: Optimisation

Because of these challenges, it was clear to us what the centre needed—for Amazing Medical Centre to build a strong online presence, increase visibility, and optimise patient acquisition efforts.

Here’s how we solved the key issues:

Website Overhaul and Optimisation

We started by designing a modern, mobile-friendly website for Amazing Medical Centre. The new site featured a user-friendly interface with regularly updated content, clear service descriptions, and easy online booking options. This improved the centre’s digital footprint, making it more accessible and trustworthy for potential patients.

Guidelines for Search Engine and Social Media Advertising

With medical advertising guidelines varying across search engines and social media platforms, we made sure that everything in our checklist follows the guidelines for each platform. We ensured all ads complied with platform-specific regulations while effectively promoting the clinic’s services. This prevented ads from being flagged or underperforming, maximising their reach and impact.

Comprehensive Content Strategy

We developed a tailored content marketing strategy, creating engaging and informative articles on health topics relevant to the clinic’s services. This content was posted on the website and social media, positioning Amazing Medical Centre as a trusted source of medical information. This increased patient engagement and enhanced the clinic’s reputation in the community.

SEO Enhancement

To boost the centre’s visibility, we implemented a robust SEO strategy. This included optimising the website’s content for specific keywords related to the clinic’s services and local area, ensuring higher rankings on search engines. Patients searching for health services in the region could now easily find the clinic online, driving more organic traffic and, ultimately, more appointments.

Paid Facebook and Google Ads Campaigns

It was clear to us that we had to launch targeted paid advertising campaigns on both Facebook and Google for Amazing Medical Centre. Our team made sure to focus on specific demographics and keywords to hit potential patients in the local area. These campaigns dramatically increased the clinic’s visibility and brought in a steady flow of new patient inquiries. This powerful strategy and combination resulted in an impressive cost-per-patient acquisition of just $6.83 for 712 new patients*.

Not only are they fast, responsive, and professional, but they most importantly deliver results and ROI!

*We have permission to share these statistics with you, but respect our client’s privacy.

Next Steps

Let’s help your medical centre achieve the same success! Medical Marketing Australia is not just an agency you work with, but a partner you can trust to bring in new patients for you!

Our marketing strategies are customised to fit your practice’s unique needs, ensuring you connect with the right patients and continue to grow.

Ready to see what kind of potential your medical practice has?

Our team is here to reach your dreams for you!